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Privacy Policy

Last updated: 31 August 2026

Candea Digital (Pvt) Ltd ("we", "us", or "our") operates the Vahana.lk Reminder Service (the "Service") at localhost:3001. This Privacy Policy explains how we collect, use, store, and share personal information when you register, login, or use the Service.

1. Information we collect

When you use the Reminder Service, we may collect:

  • Account details: name, mobile number, email address (optional), district, city, address (optional), date of birth (optional), and profile photo (optional).
  • Verification data: one-time passwords (OTPs) sent and verified via SMS for login and registration.
  • Reminder information: vehicle-related expiry dates and reminder types you add (for example insurance, revenue licence, emission test, lease payments, and driving licence renewals).
  • Usage and communications: records of SMS reminders sent, promotion interest submissions, and technical logs needed to operate and secure the Service.

2. How we use your information

We use your information to:

  • Create and manage your Reminder Service account.
  • Authenticate you using OTP login.
  • Send SMS reminders before and on vehicle expiry dates you configure.
  • Display your digital e-card and membership details within the Service.
  • Show member promotions and record interest when you request more details.
  • Respond to support requests and improve the Service.
  • Comply with applicable law and prevent fraud or misuse.

3. SMS communications

By registering or logging in, you consent to receive transactional SMS messages, including OTP codes and vehicle expiry reminders. Message frequency depends on the reminders you set. Standard message and data rates from your mobile operator may apply. You can update or remove reminders in your dashboard; account-related OTP messages are required while you use the Service.

4. How we share information

We do not sell your personal information. We may share data with:

  • Service providers that help us operate the platform (for example cloud hosting and SMS delivery), under contractual obligations to protect your data.
  • Partner businesses when you express interest in a promotion, so they can follow up with relevant offers.
  • Authorities when required by law or to protect our rights, users, or the public.

5. Data storage and security

Your data is stored on secure cloud infrastructure. We use administrative, technical, and organisational measures to protect personal information. No method of transmission or storage is completely secure; please use a personal mobile number you control and keep your OTP codes confidential.

6. Data retention

We retain your information while your account is active and as needed to provide the Service, meet legal obligations, resolve disputes, and enforce our agreements. You may request account deletion by contacting us; some records may be retained where required by law or for legitimate business purposes (for example SMS audit logs).

7. Your rights

Subject to applicable law in Sri Lanka, you may request access to, correction of, or deletion of your personal information. You can update most profile and reminder details in your dashboard. For other requests, contact us using the details below.

8. Cookies and similar technologies

The Service uses essential cookies and session storage to keep you logged in and to operate core features. We do not use third-party advertising cookies on this portal. For cookies on the main Vahana.lk marketplace, see the Cookie Policy on vahana.lk.

9. Children

The Service is intended for users who can lawfully enter into a binding agreement and operate a vehicle. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact us

For privacy questions or requests, contact Candea Digital (Pvt) Ltd: